This Privacy Policy describes how ClearVista Notes collects, uses, stores, and protects information submitted through this website. The site presents educational PDF guide collections related to everyday eye wellness awareness, screen habits, and visual comfort routines. The website is not designed as an instant purchase service. Visitors may submit an inquiry so that a representative can contact them, explain the material, discuss the program range, and provide access details when appropriate.
Information we collect
When you complete the request form, we may collect your name, email address, guide interest, and any message you choose to include. We also may receive basic technical information such as browser type, approximate interaction time, device category, referring page, and general site usage information. This technical information helps us maintain a reliable website experience and understand whether pages are working correctly.
We do not ask for medical records, diagnosis details, payment card information, or sensitive health files through the inquiry form. Visitors should avoid submitting personal medical information in free-text message fields. If you have specific health concerns, you should speak with a qualified professional rather than using this website as a source of individual advice.
How we use information
We use inquiry information to respond to your request, provide a presentation of the available PDF guide options, explain the digital delivery process, answer administrative questions, and maintain records of communications. We may also use aggregated, non-identifying information to improve page clarity, navigation, guide descriptions, and customer support workflows.
Your contact details are not used to create medical profiles. ClearVista Notes provides educational material only and does not use submitted information to diagnose, treat, or evaluate any condition.
Legal basis and retention
We process inquiry information because you request contact from us and because we have a legitimate interest in responding to inquiries about our educational PDF products. Records may be kept for a reasonable period to manage follow-up communication, resolve questions, document consent, and comply with ordinary business obligations. When information is no longer needed, it may be deleted or anonymized.
Sharing and service providers
We may use basic service providers for hosting, form routing, email delivery, security monitoring, or administrative systems. These providers should only process information for the services they supply to us. We do not sell inquiry details. We may disclose information if required by law, to protect our rights, or to respond to lawful requests.
Your choices
You may contact us to request access, correction, or deletion of personal information connected with your inquiry, subject to legal or operational limits. You may also ask us to stop contacting you about the PDF guide presentation. To make a privacy request, contact support@clearvistanotes.nl and include enough information for us to identify the relevant communication.
Security
We use reasonable administrative and technical measures to protect submitted information. No website, email system, or digital storage method can be guaranteed completely secure. For that reason, please avoid sending unnecessary sensitive information through the form.
Contact
ClearVista Notes can be contacted at Buikslotermeerplein 350, 1025 XE Amsterdam, Netherlands, by email at support@clearvistanotes.nl, or by phone at +31 20 809 4736.